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Virgin Media cuts 500 support jobs


Virgin Media is reducing as many as 500 jobs because it streamlines its UK staffing preparations.

The corporate presently employs 14,000 folks throughout greater than 100 places within the UK, however the largest influence of the cuts can be felt in customer support, the place there are plans to cut back the variety of websites from eight to 4.

Centres in Nottingham and Swansea, the place 800 persons are presently employed, can be shut down, with a lot of different places merged into new regional hubs.

Virgin Media jobs

“Final yr Virgin Media started a three-year property funding programme to create fewer, higher-quality work locations to raised assist our folks, our enterprise and rising buyer base,” mentioned Tom Mockridge, Virgin Media CEO.

“In consequence, we plan to speculate an extra £40m over the following three years to refurbish key websites and purchase new different websites. As a part of this we intend to create 4 regional buyer operations hubs whereas rising the pliability of our buyer companies sources.

“We now have additionally proposed the closure of a small variety of our workplaces over the following two years together with our name centre in Swansea and our present website in Nottingham.  We can be rising our presence in Wythenshawe, close to Manchester, and refurbishing that website.  We additionally suggest buying a serious new constructing within the Studying/M4 hall space for our folks presently based mostly in Hook, Langley, Slough and Winnersh. 

“We additionally plan to accumulate smaller, higher websites in Bellshill and Nottingham. Collectively these adjustments will assist ship a extra agile, digitally-oriented expertise which our clients more and more anticipate as customary.

“We are actually working with and supporting all staff who’ve been requested to relocate, who could also be in a job prone to redundancy or who could want to take one other function with Virgin Media or considered one of our companions.”

Virgin Media is presently in the midst of a £3bn ‘Undertaking Lightning’ community enlargement programme that ought to see its cable footprint increase to 17 million premises by the top of 2019. Nevertheless progress slowed at first of 2017, resulting in administration adjustments that introduced the challenge again on monitor.

The corporate additionally operates a cell digital community operator (MVNO), delivering cell companies to clients on EE’s community.


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